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Cancellation & Return Policy

Last updated on 12-January-2016

1. Order Cancellation Policy – Book & Buy

a. Book & Buy Process

  1. Book & Buy facility of the selected products are available on the website.
  2. The Buyer will pay Booking Amount, as decided by Agroman on time to time, to Book the product and Buy on a later date by paying Balance Amount.
  3. Buyer can cancell the Booking within 7 days without paying any cancellation charges.
  4. Buyer has to pay the remaining amount within 30 days of booking to buy the product.
  5. On payment of balance amount the order will be confirmed to the buyer.
  6. If buyer fails to deposit the remaining amount within 30 days of booking for any reason whatsoever then the booking will deemed to be cancelled.

b. Cancellation Policy

  1. Buyer can cancel the Booking within 7 days without paying any cancellation charges.
  2. If the Buyer cancel the booking after 7 days, then 10% cancellation charge will be applicable on Booking Amount
  3. If buyer fails to deposit the remaining amount within 30 days of booking for any reason whatsoever then the booking will be deemed to be cancelled and 10% cancellation charges will be levied on Booking Amount.
  4. After cancellation, remaining amount after adjusting any cancellation fee (if any) will be credited into buyers account within 15 days of cancellation

2. Order Cancellation Policy – Direct Buy

a. Direct Buy Process

  1. Direct Buy is a buying process in which the Buyer pays full amount.

b. Cancellation Policy

  1. Cancellation of order is not allowed after 3 days of placing the order
  2. If buyer wants to cancel the order within 3 days of placing then there will be 10% cancellation charges on the transaction amount
  3. After cancellation of the order, remaining amount after adjusting any cancellation fee will be credited into buyers account within 15 days of cancellation

3. Refund Modes

S.No Payment Mode Refund Mode Option*
1. Credit card/ Debit card/ Prepaid Payment Instrument Credit card/ Debit card/ Prepaid Payment Instrument
2. Bank Account through net banking Bank account through net banking
3. Bank Deposit by Customer NEFT/RTGS to Bank Account
4. Cheque/DD NEFT/RTGS to Bank Account

*Important

  • We may request for information/documents to verify your credentials before initiating the refund.
  • If the payment mode has expired or is no longer valid, we will refund you one of the modes mentioned above.

4. Return Policy

  • Return of product is allowed only under the following situations:
  1. Physical specifications vary from the description while placing the order #
  2. Wrong product delivered by the seller
  3. Damaged/defective product delivered by the seller
  4. Wrong quantity delivered by the seller
  5. Expired product delivered by the seller
  6. Fake product delivered by the seller
  • Buyer has to raise a return request for any of the above situation within 2 days of reciept of the products
  • Buyer return requested will accepted only after proper verification from agroman.in
  • Final decision on return policy will be taken by the agroman.in and will be binding on both buyer and seller.

# Physical specification does not include color, actual color may vary with respect to displayed color on website

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